Terms Of Service
All services provided by LowCostDesign.net are subject to the following terms and conditions. These policies have been put into place to protect both the client and LowCostDesign.net. If you do not agree with any element of our Terms of Service, please do not contact us for a quote, mock up request or for services. By hiring us to work on your project, you are agreeing to the terms of service as written here.
Quotes & Contracts
Quotes provided to prospects will be honored for 30 days. A new quote will then be provided upon request. Contracts that have been written, but not signed by the client will only be accepted within 30 days of the delivery date. A new contract may be drawn up upon request.
Charges & Fees
We require a 50% non-refundable deposit in order to begin work on any project, with the remaining balance due when the project is complete, but before it goes live. If final payment is not received within 30 days of the completion of service, additional fees will be added. Any check payments that do not clear will be charged a £20 processing fee.
Copyright Policy
Copyright to designs and layouts created by LowCostDesign.net are not transferred to the client.
Copying images, text or design layouts from other sites is not condoned by LowCostDesign.net. We ask that you, our client, only provide us with text, images and products that you own or have expressed written permission to use. Under NO circumstances will LowCostDesign.net and it's owners, partners or contractors be held liable for content provided by a client on a client website. As the client, you will pay any and all legal expenses that are a result of lawsuit against LowCostDesign.net for graphics, images and/or content which is provided by and used by the client.
Refunds
LowCostDesign.net requires a deposit of 50% on all web design projects before we begin work on any project. Please submit termination of services to us in writing. Should you request a termination of services after we have begun the process of creating your site, part of your deposit will be held as a restocking fee. The amount of the refund will depend on the number of actual work hours put into the development of your project based at £25 per hour. Should the amount of time put into your project be greater than the deposit you have paid to LowCostDesign.net, you will be billed for the difference. Non-payment of bills will result in collection activity against you, affecting your credit score and financial reputation.
In the event of a cancellation of contract, ownership of all artwork, layouts and development remain copyrighted to LowCostDesign.net and will not be transferred to the client.
Development & Delivery
LowCostDesign.net works hard to complete all projects in a timely manner. We will provide you with an estimated time of delivery for your project. However, we do not guarantee deadlines as each project is unique and so is each customer. We will communicate with you during the entire development of your project and provide you with status updates.
Please understand that additional services, revisions to design or development of your site and delays in providing us with the information we require will significantly add to the delivery time.
Non-Communication
If we are unable to communicate with a client on a project for a duration of at least sixty days (60) by phone or email during the design and development process, the project will be canceled without prior notice and no refund will be issued.
Our Guarantee to You
LowCostDesign.net guarantees to you that every website and ecommerce store we develop will be fully operational and working without glitches, bugs or other errors upon delivery. If your site or e-commerce programming has been edited by anyone other than us , this guarantee is then voided, and charges for editing the site will be applied at our hourly rate. We will always advise you of and seek permission for changes to your website and the charges that will be applied before any work is completed.
Project Consideration
Please note that LowCostDesign.net will not accept projects that we find morally questionable, unethical, or distasteful. Website projects that require viewers to be 18 or older will not be accepted.
Acceptance
Please note that by submitting your downpayment for our services you are agreeing to all of our terms of service as written here. LowCostDesign.net reserves the right to change or update these terms at any time without prior notice.
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